Contact Fox
Fox Head Canada
Website Customer Service:
Our offices have closed but we continue to safely ship orders and support our customers during these challenging times. Due to the additional safety protocols that have been implemented in our warehouses, we may experience some delays.
Our call center is OPEN – You can check our FAQ page for instant answers, use the Live Chat, email us at customerservice.ca@foxracing.com or give us a call at 1-855-298-1853 for assistance. Please be patient as we are working to get back to everyone as quickly as possible. Orders are shipping as safely and timely as possible. We appreciate your understanding.
Customer service hours of operation and closures:
OPEN
- Mon: 7 AM - 5 PM PST
- Tue: 7 AM - 5 PM PST
- Wed: 7 AM - 5 PM PST
- Thu: 7 AM - 5 PM PST
- Fri: 7 AM - 2 PM PST
- Sat: Closed
- Sun: Closed
CLOSED
- New Years Day: Friday 01/01/21 – Customer Service and Warehouse Closed
- Martin Luther King Day (US): Monday 01/18/2021 – Customer Service Closed
- Family Day (AB): Monday 02/15/2021 – Warehouse Closed
- Good Friday (CA): Friday 04/02/20201 – Warehouse Closed
- Victoria Day (CA): Monday 05/24/2021 – Warehouse Closed
- Memorial Day (US): Monday 05/31/2020 – Customer Service Closed
- Juneteenth/Freedom Day(Observed): Friday 06/18/2021 – Customer Service and Warehouse Closed
- Canada Day: Thursday 07/01/2021 – Warehouse Closed
- Independence Day (US/Observed): Monday 07/05/2021 – Customer Service Closed
- Heritage Day (CA): Monday 08/02/2021 – Warehouse Closed
- Labour Day: Monday 09/06/2021 – Customer Service and Warehouse Closed
- Thanksgiving Day (CA): Monday 10/11/2021 – Warehouse Closed
- Remembrance/Veteran's Day: Thursday 11/11/2021 – Customer Service and Warehouse Closed
- Thanksgiving Day (US): Thursday 11/25/2021 – Customer Service
- Thanksgiving Day After (US): Friday 11/26/2021 – Customer Service
- Christmas Eve: Friday 12/24/2021 – Customer Service and Warehouse Closed
- Christmas Day (In lieu): Monday 12/27/2021 – Customer Service and Warehouse Closed
- New Year's Eve: Friday 12/31/2021 – Customer Service and Warehouse Closed
- New Year's Day (In Lieu): Monday 01/03/2022 – Customer Service and Warehouse Closed
Dealer Customer Service:
General Information:
Fox Head Canada, Inc.
58 Aero Dr. NE, unit 113
Calgary, AB T2E 8Z9 CANADA
1-855-298-1853
OFFICE HOURS:
7:00 am - 5:00 pm MST - Mon - Fri
Employment Inquiries:
Global Corporate Headquarters
Fox Head, Inc.
16752 Armstrong Ave.
Irvine, CA 92606 USA
Hours of Operation: Monday – Friday: 8am - 5pm PT
Phone: (408) 776-8800
Fax: (408) 852-6913
International Sales: foxinternational@foxracing.com
US Customer Service Team
Call Us: (888) 369-7223
Hours of Operation: Monday – Friday: 6am - 5pm PT
International Distributors
Australia:
Fox Racing Australia
18-26 Taras Avenue,
Altona North
Victoria, 3025
Australia
Office Hours:
Mon - Fri
9:00am – 5:30pm EST
Tel: +61 (03) 8327 8070
CustomerService.AU@foxracing.com
Bolivia:
Becar Repuestos
Av. Cavioto Eso. Florida #189
Santa Cruz, Bolivia
Horarios de Antencion:
8:00AM 5:00PM MON-FRI
Tel: +591-3333-2767
Brazil:
Fox Head Brazil
Al. Tocantins, 764
Alphaville, Barueri
CEP: 06455-020
São Paulo, Brasil
HORÁRIO DE ATENDIMENTO:
Seg. a Qui. das 8hs às 18hs.
Sex. das 8hs às 17hs.
Tel: +55 11 2666-2999
Caribbean:
Island Apparel Trading
PO Box 268, Floor 4, Willow House, Cricket Square,
Grand Cayman, KY1-1104 Cayman Islands
OFFICE HOURS:
8:00 am - 5:00 pm EST - Mon - Fri
Tel: +1 246 262-4435
Tel: +1 246 428-4390
islandapparelt@gmail.com
Chile:
Terrafirma
Padre Hurtado Norte 1209
Vitacura-Santiago
Horarios de Atencion:
10:00 am - 19:00 pm Mon-Fri
10:00 am - 14:00 pm Sat
Tel 56224823678
contacto@terrafirma.cl
China:
WINGSAIL
310, Jiaogong Rd,Xihu District
Hangzhou,Zhejiang, China
Office Hours:
9:00 am - 6:00 pm G+8- Mon - Sat
Tel: +86 571 87983759
Colombia:
Replays
TRASVERSAL 93# 53-48 Bodega 75-76
Parque Industria el Dorado
Barrio Alamos Norte, Bogota Colombia
Tel: +57 1 744 7182
Costa Rica:
Eilat CRC S.A
Aurora de Heredia,
Condominios y Bodegas Tierra uno,
bodega #30
Heredia, Costa Rica
Horarios de Atencion:
8:00am – 5:00pm Mon-Fri
Tel: (506) 4000-3300
info@eilatcrc.com
Czech Republic
Sport Club
Bike Products Company
Russia, Moscow
Tel: +7 (499) 237-71-60
https://www.foxhead.ru/
Ecuador:
Maximaecuador
Agustin Cueva 5-47 y Remigio Crespo,
Cuenca-Ecuador
OFFICE HOURS:
9:00 am - 7:00 pm GMT - Mon - Fri
10:00am - 1:00pm GMT - Sat
Tel: 593 72819807
asistentegerencia@maximaecuador.com
El Salvador:
MOTOSHOP VRC
El Progreso St. #2642 local. Colonia Flor Blanca.
San Salvador, El Salvador. CP 1101
Horarios de Atencion:
8:00 am - 6:00 pm CST - Mon - Fri
8:00 am - 1:00 pm CST - Sat
Tel: (503) 2298-0507, 2298-3393
elsalvador@motoshopvrc.com
Guatemala:
MOTIQUE
7ª AVENIDA 8-00 ZONA 4
Guatemala City, Guatemala
502 25023000
Horarios de Antencion:
8:00AM 5:00PM MON-FRI
502-2502-3000
karin.villeda@motoshopvrc.com
fox@motoshopvrc.com
Greece
OneOneTwo(KRD)
Souliou 12 Str.
AG. DIMITRIOS
ATHENS
173 44
GREECE
Tel: +30 210 9758450
https://www.krd.gr/
E-mail: info@krd.gr
Honduras:
MOTOSHOP VRC
3th Ave. 9th Street. Barrio Las Acacias.
San Pedro Sula, Cortes, Honduras.
Horarios de Atencion:
8:00 am - 6:00 pm CST - Mon - Fri
8:00 am - 2:00 pm CST - Sat
Tel: (504) 2561-4230, 2557-9058
honduras@motoshopvrc.com
Hong Kong:
Motomart Co. Ltd.
5 Ha Hueng Road.
G/F-1/F Yick Man Building
Tokwawan, Kowloon, HK
Office Hours:
10:30 am - 7:00 pm (GMT +8) Tues - Sat
1:00 pm - 6:00 pm (GMT +8) Sun
Tel: +(852) 2362-0388 / +(852)-2384-7478
Iceland:
PUKINN EHF
Grensásvegi 14
108 Reykjavík
Iceland
Tel.: +354 5666820
E-mail: pukinn@pukinn.com
Iran:
Energi Motor MFG IND Co., Ltd
South Karegar Ave., No.542
Qazvin Sq.,
Tehran 13338-34467
Iran
Tel: +98 21 5542 4111
E-mail: info@energimotor.com
www.energimotor.ir
Israel:
MX EXTRIM LTD
MENAHEM BEGIN 92 ST TEL-AVIV
Israel
Tel.: +972 3 6345454
E-mail: ZVIKA@SHEPS.CO.IL
Italy:
FOX ITALY - CALIFORNIA SPORT S.R.L.
Via Brunetto 100/102 – Frazione Ceretta
10077 San Maurizio Canavese (TO)
Italy
Tel.: +39 011 9277943
E-mail: info@californiasport.info
https://www.californiasport.info
Japan:
Dirt Freak Co.,
2-30 Nakamizuno Seto
Aichi 489-0005 JAPAN
Office Hours:
10:00am - 18:00pm Mon - Sat
Tel: 0561-86-8301
inquiry@dirtfreak.co.jp
Mexico:
Lifex
Ave. Siglo XXI #3335 Col. Vicente Guerrero
Aguascalientes, Aguascalientes C.P. 20286, Mexico
Horarios de Atencion:
9:00 am - 6:00 pm Mon – Fri
Tel: +52 449 918 1216
marketing@lifex.mx
UTC UNLIMITED TRADING COMPANY , INC.
Paseo Ensenada 502, Playas de Tijuana
Tijuana, B.C. Mexico. C.P. 22504
Horarios de Atencion:
8:00 am – 5:30pm PDT – Mon – Fri
Office Tel: +52 664 634 38 51
Sales Tel: +52 664 628 49 07
info@xtremefox.com.mx
New Zealand:
LEVEL LIMITED
Office Hours:
9:00 am - 5:00 pm GMT - Mon - Fri
Tel: 09 359 9021
Nicaragua:
MOTIQUE VRC
SEMAFOROS PLAZA EL SOL 75 VARAS ARRIBA
MANAGUA, NICARAGUA
Horarios de Atencion:
8:00AM 5:30PM MON-FRI
505-22232945
motique.nicaragua@motoshopvrc.com
Paraguay:
Julio Correa 472
Asuncion 1925
Horarios de Antencion:
8:00AM 5:00PM MON-FRI
Tel: +59 59-8199-6103
Perú:
Ola y Montana S.A.C.
Calle Miguel Dasso 134 piso 8. San Isidro,
Lima - Perú.
Horarios de Atencion:
9:00 am - 6:00 pm GMT-5 - Mon - Fri
Tel: 511 6300200
dbotton@oymsurf.com
Philippines
Uniglobe Travelware Co. Inc.
2282 Leon Guinto
Malate, South Luzon
10004 Philippines
Office Hours:
Monday – Friday
8:00 AM – 5:00 PM
Poland:
POWERBIKE S.A.
Dąbrowa, 62-070 Dopiewo
Poland
Tel.: +48 616535750
https://www.powerbike.pl/
Slovenia:
Žiga Šport d.o.o.
Poslovna cona A17
4208 Šenčur
Slovenia
Tel.: +38642531457
Mob: +38630645299
E-mail: info@foxracing.si
www.foxracing.si
South Africa:
SECTOR
1st Floor San Angelo Building
218 Mathews Meyiwa Road
Durban 4001
South Africa
Office hours:
8:00 am – 4:30 pm GMT – Mon – Fri
Tel: 031 313 2660
fox@sectorgroup.co.za
South East Asia:
2282 Leon Guinto
Malate, South Luzon
10004 Philippines
South Pacific:
Waikiki beach
Bp 7137 Paita
98890 New Caledonia
Office Hours:
8:00AM -5:00PM -Mon-Fri
Tel: 687 92 52 15
Waikikibeach@lagoon.nc
Switzerland:
Moto-Marketing Switzerland
Nonceruz 4
CH-2732 Reconvilier
Switzerland
Tel: +41 32 482 65 65
E-mail: info@moto-marketing.ch
www.moto-marketing.ch
Romania
AUTHENTIC SPIRIT SRL
Polus Center Parking Lot
Str. Avram Iancu, no. 492
407280, Floresti
Jud Cluj
Romania
Tel: +4 0730-909 956
https://www.authentic-spirit.com/
E-mail: sales@authentic-spirit.com
Russia (MX):
Sport Club
Bike Products Company
Moscow, Russia
Tel: +7 (499) 237-71-60
http://www.foxhead.ru/
Russia (MTB & Lifestyle):
Performance Sports
Olimpiysky prospect, 16/2
129110, Moscow
Russia
Tel: +7 495 9372814
E-mail: smarketing@psport.ru
Taiwan:
No. 14, Alley 8, Lane 9, Min Fu 16th St.,
Taoyuan District, Taoyuan City, 330, Taiwan
OFFICE HOURS:
10:00 am - 19:00 pm GMT +8 - Mon - Sun
Tel: 03-3255825
info@beyond-all-limits.com.tw
Turkey:
Energi Bisiklet San. ve Tic. A.Ş.
Fahrettin Kerim Gökay Cad. No: 280/5
34738 Kadıköy
Istanbul
Turkey
Tel: +90 216 355 55 95
F: +90 216 355 20 83
M: +90 544 725 02 18
E-mail: info@giant-turkey.com
Uruguay:
Argribel S.A
Blandengues 392
Salto 50000 Uruguay
Horarios de Antencion:
8:00AM 5:00PM MON-FRI
Tel: +598-473-28592
Venezuela:
Greatwall Enterprise S.A
Edificio MCS Calle Navaiz, Con-Jesu
Calle Narvaez Entre Tubores y JMP
Isla de Margarita 6301
Venezuela
Horarios de Antencion:
8:00AM 5:00PM MON-FRI
Fox Head Europe
Fox Head Europe, SL
C/Canudas, 13 (P.E. Mas Blau)08820 El Prat de Llobregat (Barcelona)
Spain / España
Phone: 931 458 000
Fax: 931 458 001
Customer Service: customerserviceeurope@foxracing.com
General Information: infoeurope@foxracing.com
Employment Inquiries: jobseurope@foxracing.com
Spare Parts Info: sparepartseurope@foxracing.com
European Contact Numbers:
All Europe: +34 931 458 005
Austria: 0800 068 880
France: 0805 542 559
Germany: 0800 627 0990
Netherlands: 0800 025 0126
Portugal: 214 049 83
Spain: 931 458 005
Sweden: 020 120 3003
U.K.: 0800 345 7175
Austria
Hours of Operation: Monday – Friday: 9am - 6pm
Phone: 0800 068 880
Email: customerservice.de@foxracing.com
France
Hours of Operation: Monday – Friday: 9am - 6pm
Phone: 0805 542 559
Email: customerservice.fr@foxracing.com
Germany
Hours of Operation: Monday – Friday: 9am - 6pm
Phone: 0800 627 0990
Email: customerservice.de@foxracing.com
Netherlands
Hours of Operation: Monday – Friday: 9am - 6pm
Phone: 0800 025 0126
Email: customerserviceeurope@foxracing.com
Portugal
Hours of Operation: Monday – Friday: 9am - 6pm
Phone: 214 049 83
Email: customerserviceeurope@foxracing.com
Spain
Hours of Operation: Monday – Friday: 9am - 6pm
Phone: 931 458 005
Email: customerservice.es@foxracing.com
Sweden
Hours of Operation: Monday – Friday: 9am - 6pm
Phone: 020 120 3003
Europe: customerservice.nordics@foxracing.com
Ukraine
Kopyl Bros Distribution
Zaporozhye 69035 Nezavisimoy Ukrainy str. 63
Tel: +38(066)1963668
E-mail: kopyl.yura@fox-ukraine.com
www.KopylBros.com
United Kingdom
Hours of Operation: Monday – Friday: 8am - 5pm
Phone: 0800 345 7175
Email: CustomerService.UK@foxracing.com
