Help Center / warranty

Warranty

We’re sorry that you’re having an issue with your Fox gear. If your malfunctioning product is still within the 1-year warranty period, and the issue was not caused by operator error, or normal wear and tear, or anything not covered by our warranty, we’d be happy to put things right.


To initiate a warranty claim, please complete the form below. A customer representative will reach out in 2 to 4 business days.

Warranty Policy

Fox products are warranted to be free from defects in workmanship and materials for a period of one (1) year from the date of purchase. This warranty is extended to the original purchaser only and does not apply if damages are caused through abuse, negligence, improper repairs, inadequate fit, modifications and alterations or if used other than the manner intended. Fox makes no other express warranties or guarantees. Any warranties implied by law shall be limited to ninety (90) days in duration. Fox shall not be liable for any incidental or consequential damages. If you suspect that your Fox product contains a defect, you may send the product to Fox for a warranty evaluation at any time within the first year of purchase. Damaged products covered by warranty will be repaired or replaced with an item of comparable size and style, at Fox’s sole discretion. Damaged products deemed not covered by Fox’s warranty policy will be shipped back to you. Any purchase from an unauthorized vendor voids the warranty. Goods intended for sale internationally are not intended for repurchase within the USA, and the warranty is void.

For a warranty evaluation, please contact Fox Customer Service at customerservice.ca@foxracing.com or call 1-855-298-1853.

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Attach relevant materials, such as the purchase receipt and photographs of the problem. For photographs, shoot the item on a clutter-free surface or background. Include detailed shots that show the issue clear.